EGR LIVE is back 14th -15th June 2010 - Old Billingsgate, London


Optimising Your Payment Process: Turn Declined Players into Paying Players
Hosted by Entropay
Don’t leave money on the table when your customers experience declined transactions. A streamlined payment process can help players complete more deposits and keep them inside the game longer. Julia Throop, FD of EntroPay, will lead a discussion on how various payment enhancements can boost revenue through increased conversions and an uninterrupted gaming experience

Enterprise your IT
Hosted by Computacenter and Oracle
Take the opportunity to hear from industry peers and experts on some of the issues that matter most to your business

   * Create and retain customers
   * Commercial agility
   * Scalability and performance
   * Security and compliance
   * Consolidation

In addition to representatives from Computacenter and Oracle they will also have guest speakers and panellists from SportingBet, Sporting Index and VE Interactive:

   * Mark Grimes, Head of Service Delivery and Infrastructure at SportingBet
   * Eachan Fletcher, Chief Information Officer of Sporting Index
   * Mark Hargreaves, Chief Operating Officer for V E Interactive and former General Manager of Manchester United Interactive

They will also discuss some of the latest innovative technology developments that support business growth within the egaming industry.

How to ... beat cybercrime
Mark Johnson, The Risk Management Group
Main Theatre, Ground Floor, Meetings Arena

Licensing and regulation: Regulatory update

How to…Find and keep talent
Dennis van Maanen, Managing Director, Esanda Recruitment

e-crime and fraud
Andy Lee, E KYC
Mark Hubbart
VascoKamran Hedjri, Managing Director, CQR Payments
TBC, Experian
As cyber criminals become more advanced, you need to be one step ahead. This panel of experts share their expertise on securing your site, and keeping your customers safe.

Yahoo Research - Understanding the online gambler
Patrick Hourihan, UK Head of Trade Research, Yahoo
# Current behaviours in the digital space
# The role of the brand
# Consumer perceptions of the purchasing process
# The future: how will mobile change gambling?

States of play: Update on the US
Moderator: Peter Marcus
Jim Tabilio, Secured American Games
Joe Brennan, iMEGA
Simon Holliday,H2 Gambling Capital
This time, it looks like it might really happen - the US appears to be opening up, but what are the likely time frames? Who will dominate the space? What will it look like, and are there really opportunities to make it big in the US? Join the lively discussion and hear from those making it happen.

Emnos present the results of the Player Loyalty in Gaming research
Bob Willmott
emnos - a consulting and services specialist – have leveraged their knowledge of running PAYBACK (Europe’s largest loyalty scheme) to conduct a Gaming Sector loyalty survey (partnered with eGaming magazine). The aggregates results will be exclusively presented at this morning session by emnos COO Bob Willmott and will be looking at the key trends, challenges and opportunities in the Gaming sector by the leading gamers in the market. All attendees will be offered a FREE coffee and croissants.

Spotlight on advances in technology: Its all geek to me
Moderator: Peter Karsten, Cordys
Alan Hawley, Gomez
Lars Nilsson, Executive Vice President, Cubeia
Ben Gooch, Computrad
Tailored to the needs of the IT Director, this session is essential for anyone wanting to keep abreast of technological innovations within the industry and discussions in the most cost efficient means of getting what you need for your business.

Innovations in Payments
David Parker, Polymath Consulting
Conor O’Shaughnessy, EntroPay
Rich Wagner, Founder and CEO, Advanced Payment Solutions
Joel Leonoff, President and CEO, Optimal Payments
Expert speakers will lead you through the latest developments in payment technology.

How to ... start your own business
Ebbe Groes, Betbrain

Spotlight on Industry Investment: Attracting investors and securing funding
Moderator: Jim Tabilio, Secured American Games
Mark Blandford, Valhalla Investments
James Stoddart, Bestport Ventures LLP
Paul Flanagan, Ariadne Capital
Dawid Myslinski, Redeye
What matters to investors when choosing where to put their money? Where are the current opportunities in the industry, and where will growth come from? This panel of investors will tell you what they’re really thinking.

Spreading the word: What the industry needs to do to hit the mainstream
Moderator: Marc Wood, Experian
Clive Jones, Chairman, Netplay
James Cashmore, Entertainment Industry Leader, Google UK
As online gaming expands and its popularity grows, the natural step is to explore other channels and widen the customer base. This panel of media experts will explore the growth of the industry and give their views on the e-gaming explosion.

Spotlight on opportunities in emerging markets
Moderator: Jim Tabilio, Secured American Games
Matt Jellicoe, Offside Bet
Willem van Oort, Gran Via Online
David Briggs, Orchid Sports
Ed Stevens, Jack Media
The Americas? Asia? Europe? Experts debate the hottest locations for new business and give their predictions for future growth - as well as tips for breaking into new territories.

What hope is there for a level playing field in Europe?
Moderator: David Clifton, Joelson Wilson
Justin Franssen, Van Mens & Wisselink
Quirino Mancini, Sinisi Ceschini Mancini
Santiago Asensi, Asensi Abogados
Wulf Hambach, Hambach & Hambach
Thibault Verbiest, ULYS
# A discussion of the radically different approaches to online gambling adopted throughout Europe, involving specialist lawyers from Italy, Belgium, France, Germany, Spain, the Netherlands, Ireland and the UK. Who controls the regulation of online gambling - individual national governments, the EC, the ECJ or the consumer?
# Has Italy set the model for all others to follow?
# Is a complete prohibition on online gambling sustainable in the long-term?
# Will non-UK licensed operators be able to continue advertising to UK residents?

How to ... Stand out using video
Brian Curtin, YouTube.com

Payments in emerging markets
Moderator: Pat Rice, Polymath Consulting
Paul Davis, Counting House
Tyrone Perry, Ukash
Even if your site is buzzing with traffic, your new customers need an efficient, safe, easy way to pay, and collect winnings. This panel will look at payments issues across several key emerging markets, and debate the most effective methods of payment in each territory.

Moving on up: Mobile gaming update
Session is FULL
Moderator: Gary Beal, Vanguard SEO
Mark Gibson, Mkodo
Sreeram Reddy, Cozy Games
Simon Murphy, WagerWorks
This faculty of mobile experts update you on the latest developments and innovations from the field.

How to ... make the most of search marketing
Tom Moore, Google

Spotlight on alternative games and opportunities
Dermot Smurfit, COO, GameAccount
Shay Shevach, Rummy Royal
Alfred Hofer, Green Tube
A look at the games gaining popularity in online gaming, and the opportunities for expansion and profit in these areas.

The changing role of affiliates from a commercial and legal perspective
Marcos El Charif, Harris Hagan
Designed specifically for affiliates, this session explores the potential legal issues and offers expert advice for the serious affiliates.

How to…move from land-based to online gaming
Angus Nisbet, Head of Gaming, Blue Square

How to…Find a business partner

Translate and convert: Why you should be taking international markets seriously
Matt Train, Translate Media
Greig Holbrook, MD, Oban
Charles Gillespie, World Sports Network
An interactive panel discussion on the best use of translation for your site, exploring the benefits of professional translation over local partners.

Power Bingo
Moderator: Joe Saumarez Smith, Crown Bingo and Bingo.ie
Barak Rabinowitz, Amuso
Mark Segal, Cashcade
Raj Ramanandi, , Founder & MD Digital Prophets Ltd, Operators of Bingobase.com, Freebingo.net and TeaAndBingo.com
Long gone are the days when bingo was just for grannies, bingo has been reinvented, and is big business. This panel focuses on all things related to bingo and looks at where we go from here…

Reward and retain: How to keep your customers
Stephen Jury, Marketing Retention Manager, Ladbrokes
Tom Galanis, Director, Game-on Affiliates
Alexandra Gal, VP Global Marketing, Ads dot com
As the industry grows, understanding your players and their preferences not only improves customer retention, but allows you to cross-promote your products and tailor your marketing. This experts’ panel share insight into their own successes, and how you can get to know your customers.

How to ... buy and sell an online business
John O Malia, Consultant

Spotlight on TV Gaming: Watch this space
Moderator: David Clasen, Clasen & Co
Jurian Van Der Meer, Endemol
Martin Higginson, Group CEO, Netplay TV
Crispin Nieboer, CEO, Gaming Media Group
Some very exciting things happening in TV gaming, but getting the format right is essential, and there are still questions around the impact using this channel will have on the sector. This panel of experts shed some light…

Power Lottery
Across Europe there is real growth in lotteries, and new partnerships emerging. This panel of lottery experts debates about the lottery expansion and looks at the potential pitfalls in this highly regulated environment, and the opportunities for striking a deal.

Social media marketing: Minimise your spend, maximise your traffic
Leigh Nissim, GTech G2
Matt Nash, Oosocial
David Wang, Sega Gamesl
Jonathan MacDonald, this fluid world
This panel of social media experts share the secrets of effective tweeting, and making money from the Facebook generation.

Spotlight on sports betting: Innovation and expansion
Brian McSweeney, Boolabus
Mike Falconer, Bettorlogic
Matt Stephenson, Betgenius
Nick Hagen, Head of Sports Betting, GTech G2
Brian McSweeney, Boolabus
This panel explored the recent developments in sports betting and predictions for the future, including the cost of content and where the industry is headed.

How to…improve your player knowledge
TBC, Experian

Combating the next generation of cybercrime
Hosted by Computrad
Computrad’s egaming security workshop, including key insights into monitoring and mitigation of DDoS attacks and credit card fraud.

Creative marketing solutions
Moderator: Gavin Grimes, McBoom
Laurie Spieler, EyeView
Gary Beal, Vanguard SEO
TBC, Experian
With budgets still tight, this panel of marketing gurus will share the secrets of creative marketing solutions on a shoestring.

Spotlight on challenges in player verification
Moderator: John Lord, Head of Gaming, GB Group
Leon Thomas, PartyGaming
Tim Phillips, Betfair
TBC, Experian
A look at the difficulties in identifying your players, and how some solutions can offer additional benefits

CEO Panel
Nicolas Beraud, CEO, Mangas
Dominik Kofert, CEO, Poker Strategy
Petter Nylander, CEO, Unibet